About Just l Call Away

Personal Assistance. Thoughtfully Delivered.

Founded by Flavia, Just 1 Call Away provides personalized concierge assistance for busy individuals, professionals, families, retirees, seniors, and seasonal residents who want dependable help managing the practical details of daily life.

Flavia brings over 25 years of experience working closely with individuals, UHNW families, and private households as a Personal Assistant, Executive Personal Assistant, Household Manager, Estate Manager, and companion across Brazil, Portugal, and the United States. Her experience has shaped an approach centered on discretion, organization, flexibility, reliability, and thoughtful attention to each client’s individual preferences.

From running errands and preparing home-cooked meals to organizing a home, coordinating appointments, assisting with paperwork, meeting vendors, checking on a property, or providing companionship, Just 1 Call Away is designed to take care of the things that compete for your time and attention.

Personal Service You Can Trust

Just 1 Call Away was created with a simple belief: personal assistance should actually feel personal.

Clients shouldn’t feel like another number on a schedule. They should know who they’re calling, feel comfortable asking for help, and have confidence that their requests will be handled with care and professionalism.

Whether you need occasional assistance or dependable weekly support, services can be customized around your lifestyle and priorities.

Our Mission

The mission of Just 1 Call Away is to make everyday life easier by providing dependable, personalized, and trustworthy concierge services tailored to each client’s individual needs.

Every service is delivered with professionalism, discretion, warmth, flexibility, and genuine care—so clients can save time, reduce stress, and enjoy greater peace of mind knowing that help is close by.

Services

How Can I Make Your Day Easier?

Your time is valuable. Just 1 Call Away provides flexible concierge assistance designed to take everyday tasks off your plate and give you more time for the things that matter most.

Services can be booked individually, arranged on a recurring basis, or customized to meet your needs.

Personal Concierge & Errands

Let me handle the everyday errands that fill your schedule.

  • Grocery and personal shopping
  • Store pickups, returns, and exchanges
  • Pharmacy pickups
  • Dry-cleaning pickup and drop-off
  • Post office and shipping errands
  • Gift shopping
  • Household supply shopping
  • Donation drop-offs
  • Multiple-stop errands
  • Customized personal requests

Need something that’s not listed? Just ask.

Cooking & Personal Chef Services

Enjoy fresh, home-cooked meals without spending your time shopping, preparing, and cleaning.

  • In-home cooking
  • Weekly meal preparation
  • Breakfast, lunch, and dinner preparation
  • Batch cooking and make-ahead meals
  • Freezer meals
  • Family-style meals
  • Menu planning
  • Grocery-list preparation and grocery shopping
  • Pantry and refrigerator organization
  • Meal labeling and organization
  • Kitchen cleanup after cooking
  • Brazilian and international home-style cooking
  • Vegetarian and everyday healthy meals

Groceries are billed separately at actual cost.

Home Organization

Create a home that feels simpler, calmer, and easier to manage.

  • Closets
  • Kitchens and pantries
  • Refrigerators
  • Bedrooms and linen closets
  • Home offices
  • Paperwork
  • Household supplies
  • Decluttering
  • Donation organization
  • Seasonal organization
  • Unpacking
  • Simple household systems

Personal & Administrative Assistance

Take the paperwork and administrative details off your to-do list.

  • Paperwork organization
  • Mail sorting and filing
  • Scanning and printing
  • Receipt organization
  • Calendar organization
  • Appointment scheduling and confirmations
  • Reminder organization
  • Personal and vendor research
  • Obtaining estimates
  • Comparing service providers
  • Routine telephone calls and follow-ups
  • Household records
  • To-do lists and checklists

Household Concierge

Dependable assistance with the everyday tasks that help keep your household running smoothly.

  • Laundry and folding
  • Changing bed linens and making beds
  • Kitchen resets and dishes
  • Pantry and refrigerator restocking
  • Household supply shopping
  • Light household tidying
  • Mail and package collection
  • Preparing for guests
  • Guest-room preparation
  • Seasonal household assistance
  • General household support

Appointment & Lifestyle Assistance

Make busy days easier with practical support for appointments, outings, and everyday lifestyle needs.

  • Appointment scheduling and reminders
  • Appointment accompaniment
  • Shopping accompaniment
  • Waiting-room companionship
  • Restaurant and social outings
  • Community activities
  • Local and reservation research
  • Transportation coordination
  • Technology assistance
  • Calendar assistance
  • General lifestyle support

Moving, Relocation & Special Projects

Moving and reorganizing a household can be overwhelming. Let me help manage the details.

  • Packing and unpacking assistance
  • Kitchen, closet, and pantry setup
  • Grocery and household supply stocking
  • Donation coordination
  • Vendor scheduling
  • Waiting for movers
  • Furniture delivery coordination
  • New-home organization
  • Local service-provider research
  • Move-in preparation
  • Customized household projects

Home Watch & Seasonal Resident Services

Traveling or living somewhere else part of the year? Just 1 Call Away can serve as your trusted local contact while you’re away.

  • Scheduled home checks
  • Interior and exterior visual checks
  • Mail and package collection
  • Plant watering
  • Vendor access
  • Delivery coordination
  • Photo updates
  • Visible leak or storm-damage observations
  • Pre-arrival home preparation
  • Grocery, refrigerator, and pantry stocking
  • Departure assistance
  • Seasonal home preparation

Basic — $95/month
2 visits per month

Standard — $180/month
4 visits per month

Seasonal Plus — $340/month
8 visits per month

Monthly Concierge Memberships

Need regular assistance? A monthly membership provides dependable help built into your schedule.

  • Evenings & Weekends: $48/hour
  • Same-Day Priority Service: $55/hour, subject to availability
  • Major Holidays: $63/hour
  • Client-Related Driving: $0.76/mile

Parking, tolls, groceries, admission fees, merchandise, household supplies, and other client purchases are billed separately.

Need Something Else?

Every client is different, and sometimes the help you need doesn’t fit neatly into a category.

If there’s something on your to-do list that you’d like help with, simply reach out. If it’s something I can safely and professionally take care of, I’ll be happy to help.

Your to-do list doesn’t have to be your responsibility alone.